Help centre

As an award-winning international money transfer provider, there are a number of benefits to choosing TorFX to manage your currency transfers - not least being able to achieve a more competitive exchange rate.

You’ll also avoid having to pay transfer fees and will have the constant support of your own dedicated account manager. With our highly competitive exchange rates and fast, free transfers you can save a considerable amount on your international money transfers.

Additionally, unlike most banks, TorFX offers a range of transfer options so you can get the most out of every transfer.

Another benefit of using our services is that you have the choice of arranging your transfers over the phone with your account manager or sending money overseas 24/7 with TorFX Online.

TorFX can help you save money by making sure you secure a more competitive exchange rate than banks would offer. Additionally, unlike most banks (and many other international money transfer providers) we don’t charge any transfer fees.

Getting started with TorFX is simple and you can open an account in just a few minutes.

You can register your details online or over the phone and our dedicated team will be on standby should you need a helping hand.

Once registered, you’ll be assigned an account manager who can provide invaluable guidance and support while keeping you informed of market movements.

When you’re ready to move your money your account manager will confirm the current exchange rate and execute transfers on your instruction. For transfers below $50,000 you can also use TorFX Online, a service which gives you the ability to move money 24/7, monitor your transfer history, edit your account details and set up rate alerts. Whether you choose to arrange your transfer over the phone or online, the process is completely transparent and no contract is booked without your explicit confirmation.

Yes – opening an account is free and carries no obligation to trade. It’s a great way to get set up and be ready to move quickly when the time comes.

Yes. TorFX is licensed by the Australian Securities and Investments Commission (ASIC) in Australia and by the Financial Markets Authority (FMA) in New Zealand. We’ve been operating since 2004, and hold the highest credit rating with Dun & Bradstreet. Client funds are held in segregated accounts for your protection. Read our security of funds page for more information.

Large financial institutions like banks and international money transfer providers make money by buying currency at a slightly better exchange rate then they offer to their customers, with the difference between the two being the spread or margin. TorFX works off smaller margins than most, meaning it can offer its customers more competitive exchange rates. Some international money transfer providers also make money by charging transfer fees, but at TorFX we don’t charge anything outside of the exchange rate we quote.

Currency is our speciality, but many of our experts have a wealth of regional knowledge which they’ll be happy to share.

In addition, our parent company Redpin offers a secure property payment platform where buyers can pay sellers directly, without the need for an intermediary, inconvenient bank visits, or unnecessary fees.

We also try to publish useful content on our blog, including everything from tips on protecting yourself from fraud to articles about buying property overseas.

An international money transfer lets you send money from one country to another, usually in a different currency. With TorFX, you can do this quickly, securely and at competitive exchange rates. 

No. You can transfer funds anytime through your secure online account, or by phone during business hours. The TorFX app simply gives you the same features on the go, with 24/7 access.

We support transfer to 120+ countries in 40+ currencies, including AUD, NZD, GBP, EUR, USD, ZAR and more. Just let us know what you need to send, and we’ll take care of the rest. 

We don’t have a maximum transfer limit and our range of services mean you can save money whatever the size of your transfer.

With our online service for private clients we have a maximum transfer limit of $50,000, and our online service for corporate clients has a maximum transfer limit of $200,000.

We like to get your money where it needs to be as quickly as possible. While the amount of time a transfer takes can depend on the currency, destination and receiving bank, the funds should be in your account on the same day or within no more than two working days for more exotic destinations.

Yes, once your account is set up, you can track transfers online or in our app. You’ll receive updates at every stage, so you always know what’s happening with your funds.

We’ll get in touch with you straight away if there are any issues, such as the payment bouncing.

Likewise, if you notice anything or have any concerns then get in touch with us. Our team can track the payment if need be. 

We don’t charge any transfer fees or additional costs outside of your agreed exchange rate. Once you agree an exchange rate with your account manager, that’s exactly what you’ll receive. 

Torfx do not charge a Fee. Any fees applied are those of intermediary or receiving banks. Please check with your bank for any potential fees.

While we don’t charge any transfer fees for our services, some fees may be applied to your transfer by other parties depending on the banks, countries or currencies involved.

Intermediary fees: When you send money internationally, most transfers are processed through the SWIFT network. This network safely routes your funds to the intended recipient, but it may involve one or more intermediary banks. These banks may charge a fee for their part in the transfer, potentially reducing the final amount received by the recipient.

Receiving fees: In addition to intermediary fees, some banks charge a fee to recipients for accepting international transfers, impacting the amount received.

You can check with your receiving or paying bank to confirm any fees that may apply.

We provide live exchange rates on our online platform. All fees and charges are built into the rate quoted, so there are no hidden additions. The rate fluctuates throughout the day until you place an order.

At TorFX we pride ourselves on offering our customers excellent exchange rates.

When you search for an exchange rate online you’re usually seeing the interbank rate – a rate only available to major financial institutions. We aim to secure our customers exchange rates which are as close to the interbank rate as possible.

As exchange rates are highly volatile and fluctuate throughout the day, the exact exchange rate your transfer will be conducted at is set the moment your transfer is confirmed.

We offer tools like rate alerts and market insights, and you’ll have a personal account manager to help you time your transfers and make informed decisions. 

Anything above $50,000 can be considered a large sum for international transfers. While you can send smaller amounts 24/7 online or through our app, you’ll need to talk to your account manager if you want to transfer $50,000 or more.

To transfer a large amount of money overseas, you’ll need to get in touch with your account manager.

This is partly so we can offer you specialist support and get you the best deal, but also because we have more robust security measures for larger amounts as part of our commitment to keeping your money safe. 

The larger the transfer amount, the better the exchange rate we can offer. We buy currency at the interbank rate apply a small margin for customers. When you transfer a large amount, we can lower this margin to offer you a rate closer to the wholesale rate.  

Your tax obligations depend on the source of funds and the rules in the countries you’re transferring to and from, not the size of the transfer.

For instance, if you’re selling a property or repatriating investment income, you may have to pay capital gains tax. If you’re transferring savings or moving money to buy a house, then there may not be any taxes to be paid. 

A regular international transfer service lets you send automated payments overseas at set intervals – typically monthly or quarterly. It’s ideal for recurring costs like mortgages, pensions, or tuition fees. 

First you need to open a free TorFX account and talk to your account manager. Then, you simply choose how often you want to send money, set your payment method (Direct Debit or debit card), and we’ll take care of the rest. 

Yes, our service is designed to be flexible. You can update your transfer amount, frequency or destination details whenever your needs change. 

You can plan your transfers up to 12 months in advance, and even lock in your exchange rate for that entire period. 

You can choose either. Fix your exchange rate for up to 12 months for budgeting certainty, or go with the live rate for each transfer. 

Yes, you can view your regular transfers online 24/7 through your TorFX account or in our app. If you want to make changes to your regular payment plan, you’ll need to talk to your account manager. 

Buying property overseas involves several key steps:

1. Research the market. Understand local property laws, costs, and legal requirements.

2. Choose a reputable estate agent and legal advisor. Ideally choose experts with experience in international transactions.

3. Arrange financing. Decide whether you’ll pay in cash or require a mortgage (local or international).

4. Secure the property. Make an offer, pay a deposit, and complete the necessary legal checks and contracts.

5. Transfer the funds. Send your payment in the required currency to complete the purchase.

Working with professionals familiar with overseas property transactions can help you avoid common pitfalls and ensure a smooth process.

Yes, when purchasing property in a country with a different currency, you'll need to convert your funds into the local currency to complete the transaction. This is a crucial part of the process, as property payments – such as deposits, legal fees, and final balances – must typically be made in the seller’s local currency.

Working with a trusted foreign exchange provider can help you manage this efficiently, giving you access to competitive rates, expert guidance, and options to protect against exchange rate fluctuations.

Sometimes, but most countries have few if any restrictions on foreign ownership. Occasionally you might need to apply for a special permit, meet residency or visa requirements, or face limits on what type of property you can buy. It’s important to check the rules for your chosen country before you start your search.

Legal systems vary from country to country. You may need a local solicitor, an independent translator, and official documentation in the local language. It’s crucial to get legal advice from professionals with experience in overseas property purchases.

Yes, British buyers may now face visa requirements, limits on how long they can stay in EU countries, and different tax rules. These changes vary by country and may change over time, so always research the latest regulations and residency requirements.

Deposit requirements vary, but expect to pay between 20% and 40% of the property’s value. If you're using a foreign mortgage lender, they may have different expectations than an Australian bank.

International property purchases often take longer than domestic ones. The process tends to take several months, with timeframes depending on the country, local laws, and whether you're financing the purchase with a mortgage.

Emigration means leaving your home country to live in another, while immigration refers to entering a new country to live there. They are two sides of the same move, just from different perspectives. 

Before you move, it’s important to plan your finances carefully, from transferring savings and closing local accounts to setting up a way to send and receive money internationally. 

You can use a specialist currency transfer provider like TorFX to send money overseas. We offer strong exchange rates, a range of transfer options, and expert support. 

Banks can seem convenient but they often charge high fees, offer poor exchange rates, and provide a limited service. Currency specialists like TorFX help you save money and provide expert support every step of the way. 

Yes, you can transfer your pension or salary overseas. We can help with regular transfers like monthly pension payments, overseas income, or rent, as well as larger transfers if you choose to move your pension as a lump sum. 

Repatriating funds simply means transferring money from one country back to your home country. For example, bringing back proceeds from selling a property overseas or receiving an inheritance.

If you're moving a significant amount, timing is key. We can help you target a strong exchange rate, use tools like forward contracts to lock it in, and avoid unnecessary fees.

Most transfers are completed within 1-2 working days, depending on the currency and destination. We prioritise speed, security and transparency throughout.

Not necessarily. TorFX is licensed by the Australian Securities and Investments Commission (ASIC) and the Financial Markets Authority (FMA) in New Zealand. We meet the same rigorous standards as banks, but we typically offer better exchange rates and zero transfer fees.

There’s no upper limit to how much you can transfer with us. For larger sums, we’ll work closely with you to ensure everything runs smoothly and in line with any local regulations.

Your bank may have its own daily transfer limits in place. If so, speak to them and see if they can lift the limit.

Absolutely. We can help you decide the best way to make regular overseas transfers, whether that's with the support of your account manager or via your online account or the TorFX app.

This depends on your home country’s tax laws and the source of the funds. We don’t offer tax advice, so it’s best to speak to a qualified tax adviser if you're unsure.