Rescue Mission for Children

Making international donations go further.

^{Rescue Mission for Children Inc. needed a faster, more cost-effective way to send funds overseas. TorFX provided expert guidance, timely rate alerts and personalised support, reducing transfer costs and ensuring more of every donation reached the programs the charity supports.}

Challenge

As a registered charity supporting vulnerable Akha and other Hill tribe children with education, healthcare, food, shelter and safety, the Rescue Mission for Children Inc. makes regular international payments to fund its vital work in northern Thailand. Previously the charity relied on a traditional bank for foreign currency transfers, but high fees and slow processing meant that less money was available for programs at the mission. The cost of using the bank transfers were reducing the impact of every dollar donated.

Solution

TorFX helped to streamline Rescue Mission's overseas payments and reduce costs compared with the bank’s pricing. The charity’s account manager at TorFX provided clear guidance on the most cost-effective way to transfer funds internationally and communicated regular rate alerts so the charity could choose the best times to transact. Lenore and the team were able to call in to book rates directly and receive personalised support on timing transfers. This proactive service freed the charity from having to monitor markets themselves and ensured they could send funds faster and more cheaply than before.

Outcome

By switching to TorFX for foreign exchange and international payments, the Rescue Mission for Children Inc. has significantly lowered the cost of sending funds overseas, meaning more of every donation goes directly to the children and programs the charity supports. Payments process more quickly than through the bank, improving cash flow and operational efficiency. The charity continues to benefit from timely rate alerts, cost-effective transfers and personalised service that makes managing overseas payments simpler and more predictable.

“We used to use the bank who would charge us more. Since using TorFX the payments are faster and so much cheaper than the bank, we also like the personalised service and working with the same account manager.”

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Rescue Mission for Children – TorFX case study